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Job Summary:
We are looking for a proactive individual who is skilled and detail-oriented for an IT Executive role, to manage the technical operations of our fashion retail business, including inventory systems, POS software, and sales data across online and offline channels and e-commerce integrations. The ideal candidate will ensure seamless coordination between online & in-store sales platforms and warehouse inventory, maintaining accurate stock data and supporting business insights through reports and analytics. Handle website & store operations, have strong knowledge in inventory management tools, and ensure smooth synchronization between stock, sales, and reporting systems.
Key Responsibilities:
1. Inventory & POS Management:
- Oversee and maintain inventory management software and POS systems (Inventory POS, Cash POS).
- Ensure data accuracy in stock levels, pricing, and product details.
- Create and manage product barcodes for inventory tracking.
- Monitor real-time stock levels across retail stores, warehouse, and online platforms.
- Ensure timely product creation, barcode generation, and tagging for new arrivals.
- Coordinate software/system updates, troubleshooting, and ensure smooth software functionality during retail operations and system integration.
2. Data Management & Reporting:
- Maintain accurate and up-to-date inventory and sales data across all channels.
- Prepare and analyze daily, weekly, and monthly reports for sales, stock movement, and product performance.
- Identify fast-moving and slow-moving SKUs to support buying and replenishment decisions.
- Analyze sales trends and stock movement to assist management in decision-making.
- Ensure data accuracy and reconciliation between store POS and online sales systems.
3. E-commerce & Website Coordination:
- Manage product uploads, pricing, stock synchronization, and content accuracy on the brand website and online marketplaces.
- Timely change of prices on all sales channels during offers/discounts.
- Work closely with the e-commerce and marketing teams to ensure promotional updates reflect correctly in the systems.
- Track and coordinate online and offline orders to ensure timely order processing, dispatching, and fulfillment.
- Collaborate with the web team to resolve technical or data-related issues.
4. IT Operations & Support:
- Provide technical support for POS and inventory software to store and back-office teams.
- Manage data and system backups and network connectivity for store systems and ensure data security protocols are followed.
- Coordinate with vendors for software maintenance, updates, customization, and issue resolution.
- Support new store setups with hardware and software configuration.
Required Skills & Qualifications:
- Bachelor’s / Diploma degree in Information Technology, Computer Science, or related field.
- Minimum 2 years of experience in Inventory/POS system management and Website Management.
- Strong knowledge of Inventory Management Software (e.g., Zoho Inventory, Tally, Marg, or similar).
- Experience managing POS systems in a retail environment (cash, inventory, and customer billing).
- Familiarity with e-commerce platforms (WordPress, Shopify, WooCommerce, Magento, etc.).
- Proficiency in MS Excel / Google Sheets for data analysis and report generation.
- Knowledge of barcode creation/ tagging tools, barcode software, and data synchronization.
- Excellent problem-solving and troubleshooting skills.
- Strong analytical and communication skills with great coordination abilities.
Preferred Qualifications:
- Prior experience in a fashion retail or distribution and e-commerce environment is highly preferred.
- Knowledge of SQL / database management.
- Knowledge of API integration between POS, ERP, website, and online sales channels, and inventory systems.
- Exposure to CRM or loyalty management systems.
Compensation:
- Competitive salary based on experience.
- Benefits include 2 annual bonuses, employee discounts, and paid leave.
